Shall we dress down "Protocol" for a dressed down society?

A Point of Protocol:

“Protocol is everything.” Francois Giuliani

Protocol, an established code of behavior, is silent but steeped in tradition and required courtesies. A breach in protocol often goes unspoken but has ruined many promising relationships. Today’s “business casual” mindset underestimates the role of protocol in business interactions and negotiations. As the marketplace becomes more culturally intertwined, social intelligence and professionalism has become increasingly important.

Protocol and etiquette training provide the knowledge necessary to navigate with confidence and control in any business or social setting.

Protocol...knowing right and doing it!

I am Pamela Coopwood,and I am Speaking of Protocol.

Comments

Welcome...now behave!

Recently, I was berated by a sweet faced lady, who assuming I was familiar with all of the local landmarks, curtly informed me that I should make it my business to "know" my city if I expected people to frequent here. Then, she sped off, turning across several lanes to reach whatever destination was next on her agenda. As I shook my head, I thought, "Welcome to tourist season!". Hello, are you a tourist? Yes? Well, welcome to our city, our community, and our world in Any Town, USA! We really appreciate that you have chosen to travel our streets, explore our sites, stay in our hotels and taste our culinary delights! We will try not to stare at your choice of dress, snicker at your accent, or beep when you are lost and make wide left turns from the right hand lane! But, we do need you to know that this is our home and like any good guest, there are rules for civilized and polite engagement which enhances the experience for all. Vayama, an online internation

Ethics or Etiquette? There is a smug assumption among business professionals that if they have good etiquette, they will consequently have great ethics. Often when asked to speak on the topic of etiquette, it is assumed that cloaked within the presentation will be subtle references to ethics. Most often, it is not there. They are not the same. Although one can be present without the others, a professional presence not only exhibits both, but understands the line of demarcation between the two. Business Etiquette is a learned but unwritten code of conduct that makes interactions predictable and professional. It originates from Protocols, which are the rules that govern a civil society. The rules combine common sense and consideration for others, into codes, for appropriate behavior in the workplace and in society as a whole. Business ethics are the principles and norms that serve as guides for good and bad conduct in business. The guides may written as codes of conduct, or not w

Did you hear about poor old....

(In loving memory of my brother, Gregory. You always believed I could.) It's been a while since I have written something public but recent events have driven the protocol person inside of me crazy! Through a series of unfortunate events, I found myself seated in a funeral parlor surrounded by friends, family, well-wishers, and onlookers. One hardly expects to know everyone who shows up at such a gathering, but cordial behavior is extended to all, no matter how severe the grief. But, there is a line. Crossing it whether knowingly or unwittingly, always causes the recipient of such foolishness to reassess their tenacious hold on their present reality. They must first ask themselves, if the person is actually real. In times of grief, it is easy to imagine things another way because each moment is filled with "what if's and why's". After ascertaining the obvious, yes, there they are, the next question becomes, "did I really hear that or did they actually

A Point of Protocol

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