A Point of Protocol

“When you don’t know what you don’t know, you don’t know what you’re missing.” Judith Rasband AICI CIM Professional Presence: Social and professional stance that elicits trust, respect and camaraderie. It responds appropriately with behaviors and mannerisms acceptable in a civil society. Protocol is an established code of behavior. It is rooted in tradition and steeped in courtesies and required decorum. A breach of protocol or etiquette is often unspoken, but has been the ruin of many promising relationships. However, the command of protocol and etiquette is often overlooked in today’s “business casual “marketplace. As the business arena becomes more culturally intertwined, protocol and etiquette have assumed an increasingly important role in establishing long-term relationships. Professional presence facilitates a positive personal rapport and builds the foundation for solid relationships. It is the invisible cloak worn on top of your suit and just inside your skin. John Kuyp...

  “The future is always ideal: The fridge is stocked, the weather clear, the train runs on schedule and meetings end on time. Today, well, stuff happens.” Hara Estroff Marano Psychology Today I had almost forgotten what I pledged to do this time last year, to make this year a better year than the year before, and the year before, and the year before! Each year, I look myself in the mirror and make a promise about how I will change first, my eating habits, then improve on my professional appearance, and rev up my physical regime. I vow to feed my intellectual self with profound reading and snazzier social choices and began a new path to spiritual enlightenment while doing more of my meager part to save a suffering humanity!  Every year, I put on things that will never be checked off! I feel guilty for about the first six weeks as I pass the list on my bathroom mirror, flip past it in my planner or tuck it behind the grocery list on the refrigerator. Then, just about ...